Look for yellowish-brown stains on ceilings or walls, warped floors, musty odors, or spongy materials like shower tiles or flooring. These signs indicate that water damage has existed long enough to cause mold or structural issues.

What should I do when I discover water damage?

First, stop the source of the water if possible. This might involve shutting off the water to a plumbing fixture or tightening a valve. If the water is widespread, turn off the electrical power. Then, call Paul Davis 24/7 to begin restoration efforts.

Does insurance cover water damage?

In many cases, yes—but it depends on your policy and the cause of the damage. Sudden and accidental events are usually covered, but ongoing leaks and flooding from external sources often aren’t. Confirm with your insurance provider and update your policy if necessary.

Do I need to worry about water damage if it has dried on its own?

Yes. It might look dry on the surface, but moisture can linger underneath. A professional can determine if hidden moisture is present and whether additional drying or repairs are needed.

Are there different types of water losses?

Yes. The water is broken down in 3 main categories

Category 1- Clean water. This could be a broken supply line
Category 2- “Gray” water with contaminants. This could be a washing machine or dishwasher
Category 3- “Black” water with a high level of contaminates. This could be sewage

What is the difference between mitigation and restoration?

Mitigation prevents further damage by extracting water and utilizing dehumidifiers and fans. Restoration is the rebuilding and repairing that happens after the loss area has been deemed dry with moisture meters and other technology utilized by our competent team members

How important is it to contact an insurance restoration company?

Extremely. Mold can begin to grow within 24-48 hours. With that in mind, it is crucial to prevent further spread of damages and increasing costs. We are there to help you resolve your water damage needs.

Can I dry my house after a water loss on my own?

No. It is always best to call professionals. While it may seem simple to mop or shop vac excess water and place a box fan in the room, there is often hidden moisture in walls and floors that this will miss and allow the possibility of mold to grow and damage to expand. We use commercial grade equipment such as dehumidifiers, fans, injectidry system, & moisture meters to prevent further damage and to work toward a dry environment

Is there any certification that insurance restoration companies should have?

IICRC (Institute of Inspection, cleaning and restoration certification is the industry’s “gold standard” on water damage restoration

Should I file a claim with my insurance company?

Our experienced team members will speak with you regarding the amount of damage and possible costs. With this information, homeowners will be able to decide if it is worth filing a claim.

What do I have to pay out of pocket and who is responsible for what?

There are lots of factors in this. Standard homeowners’ policies usually cover structural repairs, personal property, and “Additional Living Expenses” (ALE) for temporary housing minus deductible up to the policy limits. However, the cost of upgraded materials is usually out-of-pocket such as replacing paneling drywall or carpet to hardwood. It is best to discuss your individual situation with our staff at Paul Davis. We will be transparent in the costs with documentation and here to help you make the best decisions in your project.

How long does it take to dry a structure after water damage?

Drying times depend on many variables. On average, the dry out from a water loss is approximately 3-5 days. However, many other factors such as water saturation, humidity, materials and temperature can play a factor as well. Our company uses state of the art equipment that allows us to verify with moisture meters that the area is dry.

FIRE

Is my property safe once a fire is extinguished?

Unfortunately, hidden dangers remain after a fire is extinguished. Property owners should pay close attention to their electronics, furnishings, clothing, and drywall to ensure no residual issues.

Can I clean up fire damage myself?

No. It is important that your insurance company see the loss without intervention so they can document the damage. We recommend professional help to handle damage. There may be toxic residue from burned materials as well as persistent smoke odors. Our team has the expertise and equipment for safe and thorough restoration. Paul Davis is equipped to handle these issues safely and professionally so you can have the best outcome.

How long does restoration take after a fire?

It varies greatly from days for minor damage to weeks or months for extensive damage, depending on severity and scope. We will keep you informed throughout the process.

Can items in a fire be saved?

It depends on the condition. We use state of the art techniques and procedures to allow us the ability to clean items that have soot and water damage. We are very successful in returning customers items to a pre loss condition. If there are items that cannot be cleaned, we have a detailed inventory sheet with the items so the homeowner can submit to the insurance company.

Will you be able to get rid of the smoke odor after a fire?

Absolutely. We have the ability to get rid of smoke odors with a variety of procedures such as getting rid of all charred materials and the use of chemicals and equipment.

Who will be my advocate during a loss?

The great news is you have many. Your insurance company is there to work with Paul Davis to restore your home to the pre loss condition. They will work together to establish a scope of work and an agreed upon cost that is needed to repair your home. Rest assured…we are here to help!

How do I secure my property after a fire?

Once the fire department has given permission to secure the house, Paul Davis is available 24/7 to board up windows and doors, tarp roofs and any other items on the property that need to be secured.

Can I stay in my home after a fire?

That depends on the size, severity and location of the fire. Our team will evaluate and help you decide the safest course of action for you.

Can the contents of my house be saved after a fire?

Often, the contents can be saved. However, the outcome may depend on the location of the items in relation to the fire. We have over 40 years’ experience in cleaning contents to a pre loss condition after fire damage. We use ultrasonic equipment as well as chemicals that are especially designed to remove smoke stains and odors. As for the items that are damaged and cannot be restored, we assist you with an inventory list to provide to your insurance company for payment.

WIND & STORM

How can I tell if my roof has storm damage?

Look for missing shingles, ceiling water stains, or roof debris. A professional inspection is the best way to catch hidden issues and prevent further escalation.

What should I do immediately after a storm hits my property?

Ensure your safety first, then document the damage with photos and contact a restoration professional immediately. Review your insurance policy and keep all documents handy to ensure a smooth claims filing.

Can I prevent storm damage?

While you can’t control the weather, trimming trees, maintaining your roof, and installing storm shutters can reduce the risk of damage.

Should I wait to call for help if the damage seems minor?

No, minor issues can quickly become larger, more expensive problems if left untreated. Even if you don’t suspect significant damage, contacting a restoration expert to confirm this is best rather than discovering extensive issues later.

Can I choose my own contractor?

Yes!!! You are allowed to choose who you wish to restore your home. Paul Davis work with all insurance companies to advocate for you and your home. It is our number one priority to get your home back to its pre loss condition.

How quickly do you respond to emergencies?

Our team at Paul Davis is available 24/7 and is typically on site within one hour depending on the distance of the loss from our office located at 931 Searcy Way; Bowling Green, KY

What services do you offer?

We specialize in water, fire & smoke, mold, sewage cleanup & trauma, storm damage, contents, & restoration.

Do you work in residential or commercial areas?

Absolutely, our office handles both commercial and residential jobs.

Which insurance companies do you work with?

ALL!!! We are happy to assist in the claims process with all insurance companies. We are there to advocate for you.

MOLD FAQ

How long does it take for mold to grow after water damage?

Mold can start to grow in areas damaged by floods in as few as 24 hours, but it can also take weeks to develop. Labs usually let mold grow for between 48 and 72 hours under ideal conditions before testing. Some materials such as carpeting are known for growing mold quickly. For this reason, it’s important to dry out the area and remediate flood damage quickly.

How can I prevent mold?

Control moisture by fixing leaks, using dehumidifiers, ensuring good ventilation (bathrooms/attics), and keeping humidity below 50%.

Mold Inspection, Testing & Remediation Questions Answered

Mold is a common concern in South Central Kentucky due to humidity, seasonal storms, and water damage events. Below are answers to the questions we hear most often.

Mold Inspection & Estimates

Do you offer free mold inspections?

We provide professional mold assessments for $250 when visible mold is present.

If you move forward with remediation services, that fee is credited toward your project cost.

This approach allows us to deliver a thorough, professional evaluation rather than a quick visual opinion.

Why do you only inspect visible mold?

Our focus is remediation — safely removing confirmed mold growth and addressing moisture issues.

If mold isn’t visible, specialized environmental testing is typically needed first to determine whether mold is present and where.

Do you perform mold testing?

No. We do not conduct mold testing.

However, we can provide contact information for independent mold testing professionals if testing is needed.

Are you affiliated with the mold testing company you mention?

No. We are not affiliated, partnered, or financially connected with any testing company.

We simply share contact information as a community resource. Customers are always free to select any provider they prefer.

Are you responsible for mold testing results?

Independent testing companies operate separately from our services.

While we can work from testing results, we do not interpret, guarantee, or assume responsibility for third-party findings.

Understanding Mold

Is black mold worse than other mold?

“Black mold” often refers to Stachybotrys chartarum. While it gets attention, most mold issues are treated using similar remediation practices.

The bigger concern is usually the moisture problem causing the growth.

Mold Growth & Causes

How quickly can mold grow after water damage?

Mold can begin developing within 24–48 hours when moisture and organic materials are present.

That’s why rapid drying after water damage is critical.

Can mold grow even if an area looks dry?

Yes. Moisture can remain behind walls, under flooring, or inside insulation even when surfaces appear dry.

Professional moisture detection helps identify hidden problems.

Why is mold common in Kentucky homes?

Bowling Green and surrounding areas experience:

High humidity levels
Seasonal storms and flooding
Crawlspace moisture issues
Temperature swings causing condensation

These conditions make proactive moisture control especially important.

Mold Remediation Process

What can happen during mold remediation?

While every situation differs, remediation often includes:

Containment to prevent spread
Air filtration
Removal of affected materials
Cleaning and antimicrobial treatment
Moisture source correction
Restoration of damaged areas

Our goal is long-term resolution, not just surface cleanup.

Can I remove mold myself?

It is best left too professionals. Hidden mold problems often require professional remediation to avoid:

Spreading spores
Incomplete removal
Health risks
Structural damage

Will mold return after remediation?

If moisture issues are properly addressed, mold typically does not return.

Prevention is always part of the remediation strategy.

Health, Safety & Insurance

Is mold dangerous to my health?

Effects vary by individual. Some people experience:

Allergy symptoms
Respiratory irritation
Headaches or fatigue

If health concerns exist, consult a medical professional.

Will insurance cover mold removal?

Coverage varies according to insurance policies. Mold resulting from sudden covered water events may qualify, while long-term moisture issues often do not.

Always check with your insurance provider.

Can I stay home during remediation?

This depends on the severity and scope of work. We’ll provide guidance based on your specific situation.

How can I prevent mold?

Especially in Bowling Green and surrounding areas:

Fix leaks promptly
Maintain gutters and drainage
Use bathroom/kitchen ventilation
Monitor crawlspaces and basements
Keep humidity below ~50%
Address storm or flood damage quickly

Prevention is significantly less costly than remediation.

When should I contact a restoration professional?

Contact a professional if you notice:

Visible mold growth
Musty odors after water damage
Recent flooding or leaks
Warped drywall, flooring, or ceilings

Early action helps reduce costs and damage.