A: We serve a wide range of commercial properties throughout the Bowling Green, KY area, including office buildings, retail centers, restaurants, warehouses, industrial facilities, apartment complexes, hotels, schools, churches, and multi-tenant buildings. No commercial loss is too large or too small for our team.

Q: What commercial restoration services do you offer?

A: Paul Davis Restoration & Remodeling of Bowling Green provides a full suite of commercial services, including water damage cleanup and drying, fire and smoke damage restoration, storm and wind damage repair, mold remediation (of visible mold), biohazard/trauma cleanup, contents cleaning and pack-out, document and photo recovery, electronics restoration, structural reconstruction, and commercial remodeling.

Q: Are you available for emergencies around the clock?

A: Yes. We provide 24/7 emergency responses for commercial properties in Bowling Green and the surrounding area. When disaster strikes your business, call us immediately at 270-782-0123 — our team responds within minutes of your call.

Q: Is Paul Davis of Bowling Green a locally owned operation?

A: Yes. Paul Davis Restoration & Remodeling of Bowling Green KY is an independently owned and operated franchise for over 40 years and located at 931 Searcy Way, Bowling Green, KY 42103. While we are locally owned, we are backed by the resources and national network of Paul Davis, giving you the best of both worlds.

WATER DAMAGE

Q: My commercial building has experienced significant water damage. What should I do first?

A: Call us immediately at 270-782-0123. Time is critical — the longer water sits, the more structural damage occurs and the greater the risk of mold growth. While you wait for our team to arrive, shut off the water source if it is safe to do so, avoid entering areas with standing water, and document the damage with photos if you can do so safely.

Q: How quickly can you respond to a water damage emergency at our Bowling Green business?

A: Our team responds within minutes of your call, any time of day or night. Fast response is essential in commercial water damage situations to minimize downtime, protect inventory and equipment, and reduce the risk of secondary damage such as mold. And can be onsite within an hour.

Q: Do you handle large-scale commercial water losses?

A: Absolutely. We specialize in large loss commercial situations — from multi-tenant buildings and big-box retail to industrial facilities and hotels.

Q: Can you work around our business hours to minimize disruption?

A: Yes. We understand that when your business is stopped, your revenue is too. Our team works to minimize disruption to your operations and, where possible, can work during off-hours to help keep your business running while restoration is underway.

FIRE & SMOKE DAMAGE

Q: Our Bowling Green business suffered a fire. What does the restoration process look like?

A: After ensuring the scene has been cleared by the fire department and is safe to enter, our team will assess the full extent of fire, smoke, and water damage (from firefighting efforts). We then move through emergency stabilization, debris removal, smoke and soot cleaning, odor elimination, contents cleaning, and finally structural repair and reconstruction — all the way back to pre-loss condition or better.

Q: Can you handle smoke and soot damage even if the fire was relatively minor?

A: Yes. Even a small fire can leave significant smoke and soot damage throughout a commercial space, affecting walls, ceilings, HVAC systems, equipment, and inventory. Our certified technicians have the tools and expertise to fully remediate smoke damage and eliminate odors so your space is safe and occupiable again.

MOLD REMEDIATION

Q: Do you test for mold at commercial properties?

A: No — Paul Davis Restoration of Bowling Green does not perform mold testing. We treat visible mold. If you suspect mold but cannot see it, you will need to hire an independent, certified industrial hygienist to conduct testing first. Once mold has been confirmed and identified by a third-party tester, we can then provide remediation services.

Q: Can you refer me to a mold testing company in the Bowling Green area?

A: Yes. We can provide a referral to an industrial hygienist professional in the area. Please note that this referral carries no affiliation with Paul Davis Restoration of Bowling Green — they are a separate, independent company. Call us at 270-782-0123 to get that referral.

Q: What is the difference between mold testing and mold remediation?

A: Mold testing is the process of identifying whether mold is present, what type it is, and how extensive the contamination is. This must be performed by an independent, certified mold inspector or industrial hygienist — not a remediation contractor. Mold remediation is the physical removal and treatment of confirmed visible mold, which is the service Paul Davis of Bowling Green provides.

Q: Why do I need a third-party mold test before you can remediate?

A: Industry best practice — and the ethical standard — is to keep testing and remediation separate. Having an independent company test ensures unbiased results and protects you as the property owner. Once testing confirms the presence and scope of mold, our remediation team can create an accurate scope of work and properly treat the affected areas.

Q: What does your commercial mold remediation process involve?

A: Once we have a confirmed mold report from an independent tester, our certified team will contain the affected area to prevent spore spread, remove and dispose of mold-contaminated materials, treat and clean affected surfaces using industry-approved antimicrobial agents, and restore any structural elements that were damaged. Our goal is to return your commercial space to a safe and healthy condition.

STORM & WIND DAMAGE

Q: A storm has caused significant damage to our commercial building in Bowling Green. What can Paul Davis do?

A: We handle the full spectrum of commercial storm damage, including roof damage, structural damage from fallen trees or debris, window and door damage, interior water intrusion from storm breaches, and complete reconstruction. We also provide emergency board-up and tarping to secure your property right away.

Q: Do you provide emergency board-up and tarping services for storm-damaged commercial properties?

A: Yes. Emergency stabilization — including board-up, tarping, and temporary structural support — is one of the first steps we take after a storm event to protect your property from further damage while full restoration work is planned.

INSURANCE & CLAIMS

Q: Do you work with commercial insurance companies?

A: Yes. We work with all major commercial insurance carriers and have extensive experience navigating the claims process. We can assist with documentation, provide detailed damage assessments, and communicate directly with adjusters to help streamline your claim.

Q: How do I assign a claim to Paul Davis of Bowling Green?

A: You can assign a claim directly through our website at bowling-green.pauldavis.com/assign-a-claim or by calling us at 270-782-0123. Our team will guide you through the next steps and coordinate with your insurance carrier.

Q: Will Paul Davis help document damage for our insurance claim?

A: Yes. Thorough documentation is a critical part of our process. We provide detailed damage reports, photo documentation, and moisture readings to support your commercial insurance claim. We can also help recover and restore damaged documents and photos that may be important to your claim or business records.

FIRST PRIORITY PROGRAM

Q: What is the Paul Davis First Priority Program?

A: The First Priority Program is a free, proactive disaster preparedness and priority response program designed specifically for facility directors, risk managers, and property managers. Enrolling in First Priority means Paul Davis of Bowling Green will develop a customized emergency response plan for your property before a disaster ever occurs — so you are never caught unprepared.

Q: What does the First Priority Program include?

A: The program includes personal account managers, free staff seminars on emergency preparedness, insurance carrier consultations, a custom disaster response plan for your facility, and guaranteed priority response and complete emergency reconstruction services when you need them most.

Q: Is there a cost to enroll in the First Priority Program?

A: No — enrollment in the First Priority Program is completely free. It is our way of partnering with Bowling Green businesses and property managers before a crisis, so that recovery is faster and less disruptive when the unexpected happens.

Q: Who should consider enrolling in the First Priority Program?

A: Any Bowling Green business owner, property manager, facility director, or risk manager who wants to be better prepared for disasters and ensure priority restoration service should consider enrolling. This is especially valuable for multi-tenant buildings, large commercial facilities, and businesses where downtime has a significant revenue impact.

DISASTER PLANNING

Q: Does Paul Davis offer commercial disaster planning services in Bowling Green?

A: Yes. In addition to the First Priority Program, we offer disaster planning services to help Bowling Green businesses proactively protect their property portfolios. We work with you to identify risks, develop response protocols, and ensure your business is positioned for the fastest possible recovery should a loss occur.

Q: Why is commercial disaster planning important for Bowling Green businesses?

A: Bowling Green and South-Central Kentucky are susceptible to severe thunderstorms, tornado activity, ice storms, and flooding. Having a documented plan in place before disaster strikes means faster response times, less confusion during a crisis, and a quicker return to normal operations — which directly protects your bottom line.

WORKING WITH PAUL DAVIS

Q: What sets Paul Davis of Bowling Green apart from other commercial restoration companies?

A: We offer a single point of contact for all of your commercial restoration needs — from emergency mitigation and contents cleaning to full structural reconstruction and remodeling. We bring local knowledge, a certified and trained team with industry-leading equipment.

Q: Are your technicians certified?

A: Yes. Our restoration professionals are certified and trained to industry standards. Paul Davis invests heavily in ongoing training and quality assurance to ensure our team delivers consistent, professional results on every commercial project.

Q: How do I get started or request a commercial assessment?

A: Simply call us at 270-782-0123 or contact us through our website at bowling-green.pauldavis.com/contact. For emergencies, call us directly — we respond within minutes, 24 hours a day, 7 days a week, 365 days a year.